Privacy | Ray's RC

Your privacy is important to us. This privacy policy explains what personal data Ray’s RC collects from you, through our interactions with you, and how we use that data.
You can freely access much of our websites without providing any personal information. But certain functions of our website, for example purchasing products, entering contests, filling out surveys, and receiving newsletters, emails, or other promotional information from us, require that you submit some personal information. We do not collect any personal information without providing adequate notice and choice.

1. Your Rights Concerning Personally Identifiable Information
You always have the right to request information about your stored data, its origin, it’s recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time if you have further questions about privacy and data protection.

2. Types of Data We Collect
Our goal is to provide you with the best and most efficient service as possible so you can get back to your hobbies. Ray’s RC collects data to help us provide this service. We use the data that we collect about you to fulfill your product and service purchases and to create a personalized online experience. In order to better provide you with these products and services, our websites collect two types of information about users: Personally Identifiable and Non-Personally Identifiable Information.

3. How We Collect and Use Data
Cookies
Some of our web pages include cookies. You can configure your browser to selectively or always reject cookies. But disabling or rejecting cookies may limit the functionality of this website. Cookies, which are necessary to allow electronic communications or to provide certain functions you use, are stored pursuant to GDPR Art. 6(1)(f), which allows the processing for a legitimate interest. Ray’s RC has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. Cookies stored for other purposes, such as customizing your online experience, are treated separately in this privacy policy.

Contact Forms
Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide to answer your question and any follow-up questions. We do not share this information without your permission. Therefore, we will process data you enter onto the contact form only with your consent under GDPR Art. 6(1)(a). You may revoke your consent at any time by sending an informal request via the site contact form. We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose of its storage ceases to exist. Mandatory provisions, especially mandatory data retention periods, remain unaffected by this provision.

Registration on Ray’s RC Websites
Some Ray’s RC websites allow you to register with the website to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you registered. We will process the data provided during registration based on your consent under GDPR Art. 6(1)(a). You may revoke your consent at any time by sending an informal request via the site contact form. We will continue to store the data collected during registration for as long as you remain registered on our website. Mandatory provisions, especially mandatory data retention periods, remain unaffected by this provision.

Leaving Comments on Ray’s RC Websites
Some Ray’s RC websites allow you to leave comments or reviews. If you use the comment or review function on the sites, the time at which you created the comment and your email address will be stored along with your comment, as well as your username, unless you are posting anonymously. Our comment or review function may store the IP address of those users who posted. We need this information to be able to pursue actions for illegal or slanderous content. The comments and reviews are stored based on your consent under GDPR Art. 6(1)(a). You may revoke your consent at any time by sending an informal email request via the site contact form. Mandatory provisions, especially mandatory data retention periods or obligations to maintain records.

Plugins
Some Ray’s RC websites have social media or other types of plugins to improve our customer's online experience. Social media plugins allow users to engage with their social media pages. Ray’s RC pages may include plugins to Facebook, Twitter, Google+, Instagram, Tumblr, LinkedIn, Pinterest, Snapchat, YouTube, Vimeo, or Google Maps. When you visit our site, a direct connection between your browser and the social media company's server is established. This allows the social media company to process the users' engagement with their social media plug-in. To establish this connection, the social media company receives information that you have visited our site from your IP address. Ray’s RC has a legitimate interest in creating an engaging user experience on its webpages. Thus, the basis for data processing under the GDPR is Art. 6(1)(f). Information about each social media plugin can be found in the Learn More section of this provision.

4. Newsletters
If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties. We will, therefore, process any data you enter onto the contact form only with your consent under GDPR Art. 6 (1)(a). You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed.

5. Payment Processing
Ray’s RC websites accept payments via PayPal, Inc., which is located at PayPal, Inc., 2211 North First Street, San Jose, CA 95131, USA. If you select payment via PayPal, the payment data you provide will be supplied to PayPal based on GDPR Art. 6(1)(b), processing for the purpose of completing a contract.

6. How to Access and Control Your Personal Data
You always have the right to request information about your stored data, its origin, it’s recipients, and the purpose of its collection at no charge.
You may change any of your personal information in your account online at any time. Also, you may contact us to assist in changing your personal information in your account online or to change, block, delete, or provide to you any other personal information stored by Ray’s RC. However, some past transactional and encrypted backup data may not be deleted. To make any personal data requests, please contact us and make a request via the site contact form.

7. California Privacy Disclosures
Personal data of California residents is processed in accordance with the California Consumer Protection Act (CCPA). Because we do not sell your personal data, we do not include an opt-out to the sale of personal data. You have the right to request us to disclose personal data that we collect, use, disclose, and sell about your household; and to request that we delete personal data about your household. If you make such request, we may be required to verify your identity under the CCPA, prior to proceeding with or during the processing of the request. These requests may be made by request via the site contact form or our toll-free number (800-338-4639).
We will not discriminate against you based on your decision to exercise your rights under the CCPA, as required by the CCPA.
The following provides a summary of the categories and primary sources of personal data that we collect on California residents, which is further outlined in Sections 4, 5, and 6 of this policy.

CA Privacy Disclosures Summary
Category    Source    Purpose
Name and contact info    User interaction Provide products and support; marketing
Credentials User interaction Provide products and support
Payment Info    User interaction Provide products and support
Demographic info    User interaction and third-party brokers    Provide and personalize products and support; marketing
Name and contact info    User interaction Provide products and support; marketing
IP address    User interaction Website security and integrity; website use analytics; marketing

8. A Special Note About Children's Privacy
You must be at least 18 years old to have our permission to use this site. Our policy is that we do not knowingly collect, use, or disclose Personally Identifiable Information about visitors under 18 years of age. If you are the parent or guardian of a minor under 18 years of age and believe that the minor has disclosed personally identifiable information to us, please contact us via the site contact form so that we may delete the minor's information.

9. Other Important Privacy Information
This privacy policy was last changed on January 1, 2020. If Ray’s RC makes any changes to any terms or conditions of the privacy policy, the changes will be posted in this document, so you will always know what information we gather, how we might use that information, and to whom we will disclose it. We may change, modify, add, or remove portions of this policy at any time in accordance with the laws and regulations of jurisdictions covering our intended or expected users. Any changes will become effective immediately upon being posted unless we tell you otherwise.